Technical Support

We Have Your Back

Send a support ticket. We are here to help!

Service & Support:
Personalized and Professional

Our dedicated technicians serve Northeastern and North-central Wisconsin. Unitel Technicians are highly experienced in servicing telephone and IT related equipment. They are extremely knowledgeable and up to date with current products as well as past products. We prioritize each service call and respond accordingly in order to meet all emergency needs quickly.

*Unitel has technicians on call with remote access, linked smart phones allowing 24-hour emergency service

Highly Rated

Training

Unitel provides in person, understandable,
ongoing training for all users

Nobody wants to read a User’s Manual after investing money in new technology and that is why we have real people knowledgeable on the phone system train your staff and show them simple and easy ways to best utilize it.
Our customer service reps. are well trained on all of our products and features in order to provide our customers with the best service available.
We want to be sure you are 100% satisfied with your purchase and completely understand how to take full advantage of all its capabilities. After in-house training, our Customer Service Representative will leave short and easy-to-read custom training guides with you and your users.